I.T. Support From Pronetic

Where Your Risks Go Down & Your Productivity Goes Up

We Help Businesses With

Cyber Essentials Compliance

We Help Businesses With

Cyber Essentials Plus Compliance

We Help Businesses With

ISO 27001 Compliance

Is This You?

If you answer ‘Yes’ to any of the following, get in touch today to see how Pronetic can revolutionise the way your business runs:

Do you worry that your IT systems may not be compliant with your data protection and security obligations?

Do your customers ask you questions about your cyber security that make you feel you may be exposed?

When you need help, can it take hours to get a response from your I.T. support company?

Do you feel your IT provider doesn’t seem to listen to you?

Is it a big hassle to get your I.T. people to visit when you need them onsite?

Is keeping your I.T. systems compliant an excessive burden distracting you from running the business?

Did you find your I.T. company’s sales and marketing department promise way more than their support people can deliver?

COMPLIANCE

ISO 27001

COMPLIANCE

Cyber Essentials

COMPLIANCE

Cyber Essentials Plus

OUR PACKAGE OFFERS

Services Made To Match Your Needs

Learn more about our four specially designed IT support packages to meet your business’s unique needs.

From core IT support to advanced ISO 27001 compliance, our range of services ensure your infrastructure is secure, reliable and optimised for better operational and security procedures.

Pronetic 90

Core IT Support

Looking for I.T. support and thinking about getting Cyber Essentials certified but you aren’t quite ready to undertake that step?

Size: Typically for organisations with up to 10 computer users.

Pronetic 180

Cyber Essentials

Ideal if you need help achieving Cyber Essentials compliance or you are already certified and want to guarantee to be automatically audit-ready on a continuous basis.

Size: Typically for organisations with 10 to 20 computer users.

Pronetic 270

Cyber Essentials Plus

Ideal if you need help achieving Cyber Essentials Plus compliance or you are already certified and want to guarantee to be automatically audit-ready on a continuous basis.

Size: Typically for organisations with more than 20 computer users.

Pronetic 360

ISO 27001

Ideal if you need help achieving ISO 27001 compliance or you are already certified and want to guarantee to be automatically audit-ready on a continuous basis.

Size: Typically for organisations with more than 20 computer users.

For Effective Managed IT Solutions, Please Get In Touch Today:

Chichester - 01243 252 028 | Portsmouth - 02392 009 806

Why Is It Important For Your Business To Have Cyber Essentials?

Doing business with companies without Cyber Essentials carries uncertain risks. You can attract new business with the promise you have cyber security controls implemented.

It demonstrates you take the protection of customers’ data seriously.

It gives your business more credibility.

It provides a good base standard for securely handling business information.

If implemented correctly it can dramatically reduce the chances of your business falling victim to a cyber-attack. The most common types of attack target businesses which do not have the Cyber Essentials technical controls in place.

There is no external verification.

Why Is It Important For Your Business To Have Cyber Essentials Plus?

Cyber Essentials Plus builds on to the basic Cyber Essentials standard by adding a technical verification by an external assessor.

It gives you peace of mind that your technical controls are actually implemented correctly and reassures customers that you really are doing what you say you are to protect your information systems.

External verification / certification takes several hours.

Our Pronetic Packages

Pronetic 90

Core IT Support

Pronetic 180

Cyber Essentials

Pronetic 270

Cyber Essentials Plus

Pronetic 360

ISO 27001

Why Is It Important For Your Business To Have ISO 27001?

ISO 27001 covers a broader scope including not just protection of computer systems, but the whole business, premises, people and processes.

It is less prescriptive in the requirements of technical controls. It requires the business to demonstrate that a continuous improvement process is in place.

In contrast, Cyber Essentials is a fixed standard, and no changes are required to technical controls until the standard itself is updated.

External verification/certification takes several days.

If Your Business Needs IT Support – Please Call:

Get Your Free Network Health Check

Simply fill in the form below to discover if your network is secure. One of the team will contact you to arrange yours today.

Please enable JavaScript in your browser to complete this form.
Name

By submitting this form, you consent to us using your personal information to contact you - for more information please see our privacy policy.

CLIENT REVIEWS

What Our Customers Say About Us

We have real testimonials from real businesses who have benefited from our IT support services, as we've helped them overcome challenges, streamline operations, and achieve their goals.

Iain Lindsey - Arthur Daniels & Co
“We’re happy to recommend Pronetic’s services. Although they’re not necessarily the closest IT support company to us, we feel their service and support...
Read More
Iain Lindsey
“We’re happy to recommend Pronetic’s services. Although they’re not necessarily the closest IT support company to us, we feel their service and support is second to none.”
Iain Lindsey - Arthur Daniels & Co
Iain Lindsey
Arthur Daniels & Co
David Attwell - Future Education
“I have been so impressed with the diligent attitude the team from Pronetic have displayed and the high level of service that they have provided...
Read More
David Attwell
“I have been so impressed with the diligent attitude the team from Pronetic have displayed and the high level of service that they have provided to our company since they assumed responsibility as our MSP. This company knows what they are doing and they really do work for your company to ensure you have the tools that you need, not the tools that someone wants to sell you!”
David Attwell - Future Education
David Attwell
Future Education
Jolyon Graham - Joe Graham Property Sales
“We had a computer emergency. Our main computer just died – well, after making a funny smell and then going blank. It...
Read More
Jolyon Graham
“We had a computer emergency. Our main computer just died – well, after making a funny smell and then going blank. It was then we discovered what information this one computer held and the importance of taking backups. All our templates and product data were held on the computer in question and there were no backups. In desperation, I asked a friend if his firm had had any dealings with a reputable computer firm and it was through this that the day was saved. Andy from Pronetic arrived within hours, calmed us down and did what first aid he could there and then. He told us what he thought had happened, told us what he could do and how much it was going to cost if his prediction was correct. He then took away the machine and the next day phoned us to say that he had been right and that he would be in to take away a spare computer to patch up the poorly one. Having slept on this overnight, we decided that we really did not want this situation to happen again and that the whole system really wanted a health check and some updating. Again, Andy gave us some choices about how we could do this, gave us some prices and then did the job. What I really liked about the service was that Andy spoke English. He did not use computer jargon and every time he used a technical term, he qualified this with a simple explanation. We were clear about level of service, clear about charges and very happy with his attitude which at no time involved sucking in his breath and looking shocked at our lack of knowledge and care. He was helpful, polite and left us more knowledgeable than when he arrived.”
Jolyon Graham - Joe Graham Property Sales
Jolyon Graham
Joe Graham Property Sales
Steve Strange - S & J Building Services Ltd
“We use Pronetic for all our I.T. support because we know we can rely on them and trust them. They talk straight with...
Read More
Steve Strange
“We use Pronetic for all our I.T. support because we know we can rely on them and trust them. They talk straight with no jargon. They don’t try selling us stuff we don’t need and they do what they say they are going to do. These guys are professional and proactive. We get good value for money and excellent service. I can sleep at night knowing our computer systems are in good hands.”
Steve Strange - S & J Building Services Ltd
Steve Strange
S & J Building Services Ltd
James Harris - Creative Play / Playgrounds (UK) Ltd
Andy at Pronetic has a seemingly never ending supply of patience and understanding, which is an important attribute in an IT Support company. I have ...
Read More
James Harris
Andy at Pronetic has a seemingly never ending supply of patience and understanding, which is an important attribute in an IT Support company. I have had to deal with quite a few companies in the past, all of which claim to provide a similar service to Pronetic, yet never manage to deliver, all with an unmatched level of professionalism and courtesy. He is also able to explain anything remotely IT based to even the most Luddite members of Creative Play and Playgrounds (UK) Ltd. Using Pronetic has meant that we have been able to open a new office, shift staff around and enabled people to work from home, all with relative ease.
James Harris - Creative Play / Playgrounds (UK) Ltd
James Harris
Creative Play (UK) Ltd

How To Banish IT & Cyber Security Headaches From Your Life:

1. Contact Pronetic

Contact us to schedule a call with Andy or Kate to see if working with Pronetic will be right for you.

2. Review & Strategy

We review your systems to identify risks and opportunities and give you a 12-month roadmap keeping you audit-ready while maximising staff productivity.

3. "Baked-In" Compliance

Enjoy peace of mind knowing you have the right technology working for your business with compliance built in.

Why Is It Important For Your IT Support Partner To Have At Least Cyber Essentials Plus Or Better Still ISO 27001 Certification?

If you have or are planning to achieve any of the above standards or similar frameworks, you can’t have much faith in your I.T. partner keeping you compliant if they themselves are not certified to those standards.

It would be like letting someone who claims to be able to drive a car teach your children to drive without having a driving license themselves. While technically it might work, who would want to take that risk?

IT Support companies must have high access to your I.T. systems to do their job. It makes them an ideal target for a cyber-attack. Hack the I.T. guys, and you get to all their customers. So, how do you know your I.T. partner is secure?

Obviously, it would be best if you didn’t rely on them telling you. You need a recognised certification that comes with independent verification. A good example is Cyber Essentials Plus. This will confirm specific technical controls are in place.

But what about their staff? How are they checked? How are they trained? What about every other aspect of an I.T. business that is important for your security as well as the productivity of your staff?

Just look for a partner that is process, not people-driven, and has an externally certified Information Security Management System: ISO 27001 is your friend.

Processes? Boring! You might say. Probably if they reside in an equally boring document that nobody ever refers to. But, processes brought alive, lived and breathed are very powerful and indicate a high level of business maturity.

The right processes, correctly implemented and understood by everyone, allow a business to deliver to its customers at a consistently high level. It no longer depends on individuals making the right decisions, day in, day out.

If you want an I.T. partner who will help your business thrive, save you the cost and credibility loss of a cyber-attack, and help you sleep peacefully at night, find one that is ISO 27001 certified.

Only 1 in 2500 private businesses has achieved ISO 27001, and not many of those provide I.T. services. Fortunately, you just found one right here so give us a call!

Sign Up For Monthly Webinars:

By submitting this form, you consent to us using your personal information to contact you. For more information please see our privacy policy.

BLOG & NEWS

Our Latest News

Featured Article : Vodafone and Three Merge (With Conditions)

The Competition and Markets Authority (CMA) has approved Vodafone’s £15 billion merger with Three UK, subject to strict legally...

Tech Insight : OpenAI’s New $200 Monthly Plan

With OpenAI’s introduction of a new $200 monthly plan offering unlimited access to its most advanced models and tools, we...

Tech News : TikTok Loses Appeal Against Sell-or-Ban Law

A U.S. federal appeals court has upheld a law requiring ByteDance, TikTok’s China-based owner, to sell the platform by 19...

Tech News : GenCast : Ultra-Advanced Weather Forecasting

Google DeepMind has introduced GenCast, an advanced AI model designed to revolutionise weather forecasting by delivering faster,...

An Apple Byte : Apple Facing (Alleged) Employee Spying Lawsuit

Apple Inc. is reportedly facing a lawsuit from employee Amar Bhakta, who alleges the company unlawfully monitors employees’...

Security Stop-Press: TikTok Interference Annuls Romanian Elections

Romania’s Constitutional Court has annulled the first round of its presidential election due to allegations of Russian...

Sustainability-In-Tech : Carbon-Removal Material Trialled In Data Centre

Amazon Web Services (AWS) is to pilot a new AI-designed carbon-removal material at one of its data centres as part of a new...

Video Update : Talking To ChatGPT : An Example

As talking to AI is set to become mainstream, this video takes a look at speaking directly with ChatGPT and includes a couple of...

Tech Tip – Optimise Email Signatures with Transparent Images for Dark Mode

With many users adopting dark mode in the new Microsoft Outlook, including a transparent background for images such as logos or...

Featured Article : Oz Social Media Ban For Kids

Australia’s government has enacted legislation prohibiting children under 16 from accessing social media platforms to protect...

Why Choose Pronetic

We Are ISO 27001 & Cyber Essentials Plus Certified

Be reassured that we have been externally audited. You can have complete peace of mind that the team managing your IT systems and safeguarding your data are independently vetted annually.

Seamless & Comprehensive IT Support

Our investment in people, tools and processes, continuously improved, ensures that we don’t just deliver exceptional I.T. support but include your compliance to Cyber Essentials or ISO 27001 “baked-in”. Yes, that means no more annual headaches and stress when your certification comes round.

Expert Support Money Back Guarantee

We’re confident in the value we deliver. That’s why we offer a 90-day, no-quibble money-back guarantee. If, for any reason, you’re not completely satisfied with our IT support services, we’ll provide a full refund and cancel your contract without any hassle.

Book Your Free IT Strategy Call Now!

Simply Fill In The Form Below To Receive Your Free IT Strategy Call:

By submitting this form, you consent to us using your personal information to contact you. For more information please see our privacy policy.