An onsite advisory resource for your board of directors, translating business direction to technology strategy; producing an 18-month technology roadmap; reviewing service performance.
Implementing a regular audit process onsite that compares your I.T. infrastructure for compliance with a set of standards (over 300) ensuring security, reliability and performance.
Input from your Technology Director is fed into our Design Desk to ensure you have the right hardware and software in place and it is installed in compliance with our security, reliability and performance standards.
If your staff need assistance with their I.T. they’ve got it: no more waiting hours for calls to be returned – they can get straight through to skilled engineers, who in almost all cases will be able to start work immediately on their issue. Most companies in our sector employ lower paid, non-technical staff to field calls. We receive a significant number of requests that can be satisfied within a few minutes, so we find it more effective to deal with them immediately, rather than waste time taking messages and arranging to return calls.
Our Support Desk will also be proactively working on health and security alerts from our 24×7 monitoring system so they will also be fixing faults before your staff are aware of them.
Data protection legislation mandates that companies address cyber risk, while the risk posed by cyber threats continues to increase. FedEx and Maersk are both examples of high-profile companies that have been hit by “ransomware” attacks costing millions of dollars.
There is no simple, single security solution to the protection of an organisation. As a strategic partner to our customers, we have a vested interest in your security and therefore have a continually evolving, and multi-faceted approach to security.
With Pronetic Cyber Security solutions you will get:
The safest premise on which to build a backup and disaster recovery policy is one that assumes no business is immune from data loss. It’s not a matter of “if”, but “when”. This ensures that our customers are always able to recover from a temporary loss of data or servers.
Our automated, monitored and tested backup solutions ensure your data is backed up both locally and offsite. We can cover every eventually from an accidentally deleted file, corrupted data, loss of a server or a whole office.
On engagement with Pronetic, one of our priority tasks is to audit your existing backup solution. It is surprising how often a solution is in place but not actually working as expected. We want to ensure your backup and recovery solution is not just a “box-ticking” exercise, but a real, active, resilient solution.
With Pronetic backup and recovery solutions you will get:
Simply fill in the form below to discover if your network is secure. One of the team will contact you to arrange yours today.
“Andy at Pronetic has a seemingly never ending supply of patience and understanding, which is an important attribute in an IT Support company. I have had to deal with quite a few companies in the past, all of which claim to provide a similar service to Pronetic, yet never manage to deliver, all with an unmatched level of professionalism and courtesy.
He is also able to explain anything remotely IT based to even the most Luddite members of Creative Play and Playgrounds (UK) Ltd. Using Pronetic has meant that we have been able to open a new office, shift staff around and enabled people to work from home, all with relative ease.”
Pronetic provides IT support and IT managed services to businesses within 30 miles of Portsmouth and Chichester. We typically work with businesses with 5 to 75 computer users, providing the type of IT support that larger organisations take for granted.
Most things can be tackled remotely, but if you need us on site, we want to be there in minutes not hours.Discover more
If within 90 days you are not delighted with our service then our no-quibble money-back
guarantee means we will refund your IT support subscription and cancel your contract.